Reference

What You Agree To When You Use kepritogrl

These terms govern how your account works, what data we hold, and how access to our platform operates — availability depends on local law and eligible regions in Indonesia. Read through this before you open an account so there are no surprises later.

Account eligibility conditionsData handling and retentionDANA, OVO, GoPay wallet rulesAccess by eligible regionHow to contact us about your rights
kepritogrl What You Agree To When You Use kepritogrl
CONTACT YOUR OPTIONS

Reach Us About Any Legal or Policy Question

If something in these terms is unclear, or you want to act on a right — like requesting your data or flagging an account issue — our support team handles these directly. We do not route legal requests through automated bots. A real person reviews every account-related and policy request we receive.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe your query clearly and include your registered wallet type — DANA, OVO, or GoPay — so we can pull up your account faster.

Email Support

Send your legal or data request to our support address shown in your account settings. Include your account ID and a brief description of what you need — we aim to respond within one business day.

Account Help Section

Your account portal has a dedicated Help section where you can submit a written request for data access, account closure, or terms clarification. Requests submitted there are tracked and timestamped.

HOW WE HANDLE DATA

Data Practices, Cookies, and Account Security

We keep your data only for as long as your account is active and for the period required to meet our record-keeping obligations. Here is how we handle the four areas that matter most to you.

Data We Hold We store your registration details, session records, and transaction references tied to your DANA, OVO, or GoPay wallet. We do not sell this data to third parties or use it for advertising outside our platform.
Cookies and Session Tracking We use session cookies to keep you logged in across pages and to remember your device. You can clear cookies through your browser or app settings, but doing so will log you out of your active session.
Account Security Steps Your account is protected by a password plus an OTP sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support with your account ID.
Requesting Changes or Deletion You can request a copy of your account data or ask us to delete your account via the Help section or email support. Wallet transaction records may be retained for the period required under applicable financial rules.

Common Questions About Our Legal Terms

These are the questions we get most often about account rights, data, and how our terms work in practice. If your question is not here, the support team can answer it directly.

Account access is available where local law permits in Indonesia. You must be of eligible age under applicable law in your region. We verify account details against the wallet you register — DANA, OVO, or GoPay.

We collect your registration details, device identifiers, session activity, and wallet transaction references. We do not store full wallet credentials — only the reference and timestamp needed to verify your balance.

Yes. Submit a data access request through the Help section in your account portal or via email support. Include your account ID and we will compile your records and send them to your registered contact.

Go to account settings and select the closure option. Any remaining balance is returned to your linked DANA, OVO, or GoPay wallet before the account is deactivated. Contact support if the process stalls.

We delete your personal profile data after closure, except where financial record-keeping rules require retention. Transaction references tied to your wallet may be kept for the applicable statutory period.

We post a summary of material changes at the top of this page before they take effect. Continuing to use your account after the update is posted means you accept the revised terms as stated.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.